Therefore, we can conclude that complaints are genuine, but

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Communication is quite free and does not always fit into formal standards. However, we have not encountered abusive comments, but rather irony that sometimes helps to ease the atmosphere. Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate. Namely, he showed records of game statistics and tried to explain what went wrong. Not all players agreed with the casino’s opinion, but many found these explanations to be fair. It is obvious that such situations are very difficult to deal with ジョイカジノ, but we can not leave without attention to the attempt of JoyCasino staff to solve the problem.

Funds will be sent to the details used when depositing the account. In the User Agreement, the actions of the casino administration are spelled out in the case of blocking the account. Moreover, the operator behaves quite loyally, as it undertakes to return the funds to the player. In addition to rebates, you can also take advantage of additional perks such as split tables, one-stop service, and special events just for the best. In addition, you can redeem your reward points for casino gifts or real money.

This is confirmed by the comments of the players who reported further events at the casino. It is possible to distinguish between genuine reviews and the machinations of competitors by requesting data such as login, withdrawal request number, etc. Therefore, we can conclude that complaints are genuine, but the casino does its best to solve each problem and alleviate doubts. For example, if a player has made a mistake due to not reading the rules, the casino will try to assist them anyway.

Just select the bonus you want and that bonus cash will soon be yours to play with.

The player from Japan had made a deposit that had not yet been reflected on the casino site and was currently under review. Despite submitting a screenshot of the transfer and waiting for a response, he had not received any communication via email. The player from Japan had submitted a withdrawal request less than two weeks before contacting us.

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